Introduction
Welcome to Sellkify — a smart platform designed to simplify returns, boost store revenue, and enhance customer experience. Your privacy is important to us. This Privacy Policy explains how Sellkify collects, uses, discloses, and safeguards your information when you visit our website or use our services.
Information We Collect
We may collect and process the following types of personal and business information to provide and improve our services:
- Identity Data: Name, business/store name, username, or similar identifiers.
- Contact Data: Email address, phone number, and business address.
- Technical Data: IP address, browser type, device information, and usage logs.
- Transaction Data: Details about your coupon sharing, cashback, or returns processed through Sellkify.
- Usage Data: Data about how you use our website, dashboard, and partner features.
- Marketing Preferences: Your consent and preferences for receiving marketing updates from Sellkify.
How We Use Your Information
Sellkify uses your data responsibly and only for legitimate business purposes, such as:
- To register and verify your account.
- To process returns, issue coupons, and manage partner collaborations.
- To communicate updates, offers, or changes in our services.
- To analyze and improve our website performance and user experience.
- To comply with UAE data protection and e-commerce regulations.
Data Sharing & Disclosure
We do not sell or rent your personal information. However, we may share your data with trusted service providers, business partners, or regulatory authorities when required for:
- Payment processing and fraud prevention.
- Service functionality (e.g., hosting, analytics, or email communication tools).
- Compliance with legal obligations or lawful requests.
Data Security
We implement industry-standard security measures, including encryption and access controls, to protect your data from unauthorized access, misuse, or disclosure. Only authorized Sellkify team members or partners with a legitimate business need can access your data.
Data Retention
Your data will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and tax regulations.
Your Rights
In accordance with applicable data protection laws, you have the right to:
- Access, correct, or update your personal data.
- Request deletion of your data, unless required for compliance.
- Withdraw consent for marketing communications at any time.
- Request a copy of the data we hold about you.
Cookies
Sellkify uses cookies and similar tracking technologies to enhance user experience and improve our services. You can modify your browser settings to decline cookies, though this may limit some features of the website.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of such sites and encourage you to review their privacy policies.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:
Email: connect@sellkify.com
Last updated: October 2025